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10.6 | CANBUS / Communication Issues

Issue Possible Cause Recommended Action
ISOBUS communication unavailable ISOBUS harness disconnected Verify ISOBUS harness connections and adapter installation
ISOBUS communication unavailable Incorrect ISOBUS connection point Verify COMMAND is connected to the tractor ISOBUS network
ISOBUS communication unavailable Incorrect ISOBUS adapter used Verify the correct ISOBUS adapter harness is installed
ISOBUS communication unavailable ISOBUS network not powered Verify the tractor ISOBUS network is active
Tractor CAN communication unavailable Incorrect Tractor CAN connection Verify COMMAND is connected to the intended Tractor CAN network
Tractor CAN communication unavailable Incorrect Tractor CAN baud rate Verify Tractor CAN baud rate configuration within Level COMMAND
Intermittent CANBUS virtual terminal or device dropouts Loose connector or damaged harness Inspect CANBUS harnessing and connectors
Intermittent CANBUS virtual terminal or device dropouts Poor CANBUS termination Verify correct CANBUS termination resistance and network layout
Intermittent CANBUS virtual terminal or device dropouts Incorrect CANBUS network selected Verify all CANBUS devices are connected to the intended network
GNSS receiver intermittently disconnects CANBUS backbone or branch wiring issue Inspect CANBUS backbone and branch harness connections
IMU intermittently disconnects CANBUS backbone or branch wiring issue Inspect CANBUS backbone and branch harness connections
SCV controller intermittently disconnects CANBUS backbone or branch wiring issue Inspect CANBUS backbone and branch harness connections
No communication with the SCV controller Incorrect hydraulic interface selected Verify the correct hydraulic interface is configured within Level COMMAND
No communication with the SCV controller Incorrect SCV CAN baud rate Verify SCV CAN baud rate configuration within Level COMMAND
No communication with the SCV controller Unsupported tractor or SCV configuration Verify tractor compatibility and supported hydraulic interface type
Tractor SCVs operate incorrectly Incorrect hydraulic interface configuration Verify configured hydraulic interface type and machine profile
CAN joystick not detected Incorrect CANBUS connection Verify joystick connection to the intended tractor CANBUS
CAN joystick not detected Unsupported joystick configuration Verify joystick compatibility and configuration
Level COMMAND reports no communication with the ECU ECU power or ground issue Verify ECU power, ground and fuse connections
ECU powers on but does not communicate with Level COMMAND Incorrect ECU firmware version Verify ECU firmware version compatibility
ECU powers on but does not communicate with Level COMMAND Incorrect CANBUS or Ethernet configuration Verify COMMAND communication configuration and harnessing
Multiple CANBUS systems behave unpredictably Connected to incorrect CANBUS network Verify COMMAND is connected only to the intended CANBUS network
Multiple CANBUS systems behave unpredictably Incorrect adapter or CANBUS bridging Inspect CANBUS adapters and network interconnections
External controller communication lost Incorrect controller software version Verify external controller software compatibility
Multiple CANBUS systems behave unpredictably Connected to incorrect CANBUS network Verify COMMAND is isolated to the intended CANBUS network
Multiple CANBUS systems behave unpredictably CANBUS bridging or adapter issue Inspect adapters and network interconnections
CANBUS diagnostics unavailable Incorrect diagnostic connection point Verify diagnostic adapter connection and network selection
CANBUS diagnostics unavailable Unsupported CANBUS protocol Verify compatibility with the connected CANBUS system