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Access to the port ‘COM X’ is denied.
See also: “Mouse Pointer flickers across screen randomly”. Symptoms: The following message appears. Cause: This message generally occurs when an attempt is made to open a serial connection to iGrade or directly to a GPS, but the serial port in question...
iGrade dropping out during work
Symptoms:iGrade is dropping its connection during work.Possible cause:To much data is being processed. In-Cab software automatically orientates to the north, and is recorded as a square. If the surveyed field is at an angle to north it will be save additional ...
T3RRA Xxxxx is not happy :-( error.
Symptoms:The following error (or similar) appears.Cause:There is a problem with T3RRAs program file structure. The program cannot find the correct path to the latest program files when it is started up. Solution:Contact T3RRA or your dealer. Please provide con...
Out of memory errors
Symptoms:T3RRA software crashes with an “Out of Memory” error.Cause:If the software is running on a 32bit version of Windows 10 and is working with large data sets it is possible to get this error.Solution:Upgrade your Windows 10 operating system to the 64bit ...
T3RRA software crashes without an error message
Symptoms: The T3RRA software will suddenly close with no warning or error message. It is not clear what has caused the program to do this. Alternatively, the program will freeze with the splash screen showing or not start at all. Cause: Some unhandled err...
Unauthorized Access Exception on program exit
Symptoms: Bozo Error message occurs upon Exit prohibiting close of T3RRA software. Cause: Current “User” of the tablet does not have access to T3RRA Program Data in folder. Solution: Maneuver to the location - C:\ProgramData\T3RRA\T3RRA Cutta\Setti...
‘Out of memory’ error when saving
Symptoms: Attempting to save a project causes an ‘Out of Memory’ error and no file is saved. This error will also occur periodically when auto-saves occur. This error will completely disrupt your ability to use the T3RRA software. Prior to the error occurring...
Unable to install T3RRA software.
Symptoms: “Access denied” type errors occur when attempting to install T3RRA software. The installation fails, or the software disappears from the computer shortly after installation. Causes: Antivirus software on the tablet prevents installation, or qu...
Unable to import RCD or ADAPT files directly from flash drive.
Symptoms:Choosing to Import Survey Data then picking RCD or ADAPT files on flash drive plugged in tablet and the files are not loading or ‘grayed out’ so you cannot choose them in the import list.Causes:Flash drive is not transferring files correctly.Solutions...
Version manager not working correctly
Symptoms: The version manager is displaying no available version to roll back to.Cause:Solution:1. Access the T3RRA installation files.2. In the v folder rename the installation files.3. When restarting your T3RRA Software make sure you do not use the
Software licence details disappearing after updating
Problem: After updating software to the latest version the licence becomes deactivated.Cause:Solution:
InCab Installer will not open
Symptoms: When you open the T3RRA InCab Installer you see the following error window.Cause:The Tablet may not have the latest version of .NET Framework(v4.8).Solutions:Download the latest version of .NET. Also make sure the window version is up to date.Click t...
Notes for Dual or Triple Receiver systems.
Symptoms: There are many strange errors that can result from incorrectly configured dual or triple receiver systems when running iGrade, these can vary from no control outputs to machines behaving erratically, so we have compiled a few things to check if you ...
Diagnosing guidance line location issues
Symptoms:Imported guidance lines into display are not in the correct location:- Tractor is manually steered down lines displayed on T3RRA.- Tractor is auto steered down lines.- Auto and manual steering result in significantly different paths.Possible causes wi...
Error “Incorrect MD5 Hash” occurs when loading project
Symptoms:When loading a project an error similar to “Incorrect MD5 Hash” occurs. The project fails to load.Cause:The file has become corrupted somehow. This file will no longer work. It may have happened if Windows shut down unexpectedly while a project was s...
Dual GPS scraper is not level.
Symptoms: When using two GPS receivers in a side-by-side configuration on a single scraper, one side of the scraper is consistently lower than the other side. Cause: One GPS is mounted lower than the other, or Implement GPS Receiver Offsets are incorrectl...
Height control jumping in and out of Auto
Symptom:The height control is jumping in and out of Auto controlPossible causes:During iGrade setup the system has not been reset and setting in both SCV 1 and 2 causing mixed messages.Fix: Turn off the tractor and turn it back on again to reset the system and...
Changing language has no effect.
Symptoms: In settings, when you use the pulldown picklist to select a language other than English, the UI does not update to reflect the new language. The selection indicates that you have successfully chosen a new language but nothing else changes. Causes...