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10.1 | Overview

COMMAND Manual (EN) 10 | Troubleshooting

This section provides basic troubleshooting information for common COMMAND installation and operation issues. Before troubleshooting:- Confirm all system components are correctly installed- Verify all connectors are fully seated and undamaged- Ensure the syste...

10.2 | GNSS & Position Issues

COMMAND Manual (EN) 10 | Troubleshooting

Issue Possible Cause Recommended Action No GNSS position detected Receiver harness disconnected Verify GNSS receiver harness connections No GNSS position detected Receiver not powered Verify GNSS receiver/display powers on correctly No GNSS data aft...

10.3 | Hydraulic Control Issues

COMMAND Manual (EN) 10 | Troubleshooting

Issue Possible Cause Recommended Action No hydraulic movement Valve harness disconnected Verify all ECU and valve harness connections No hydraulic movement Incorrect hydraulic interface selected Verify the configured hydraulic interface type within L...

10.4 | Joystick & Operator Input Issues

COMMAND Manual (EN) 10 | Troubleshooting

Issue Possible Cause Recommended Action Joystick not detected Joystick harness disconnected Verify joystick harness connections and adapter installation Joystick not detected Incorrect joystick adapter used Confirm the correct joystick adapter harnes...

10.5 | IMU & Terrain Compensation Issues

COMMAND Manual (EN) 10 | Troubleshooting

Issue Possible Cause Recommended Action Cross-slope compensation not operating correctly IMU disconnected Verify IMU harness connections and power supply Cross-slope compensation not operating correctly IMU not enabled within Level COMMAND Verify IMU...

10.6 | CANBUS / Communication Issues

COMMAND Manual (EN) 10 | Troubleshooting

Issue Possible Cause Recommended Action ISOBUS communication unavailable ISOBUS harness disconnected Verify ISOBUS harness connections and adapter installation ISOBUS communication unavailable Incorrect ISOBUS connection point Verify COMMAND is conne...

10.7 | Support Information

COMMAND Manual (EN) 10 | Troubleshooting

  Office Phone:+61 7 4633 2790 Hardware Support Phone:+61 428 922 668 Email:support@t3rra.com Website:www.t3rra.com

1.2 | About Level COMMAND

Level COMMAND Manual (EN) 1 | Introduction

Level COMMAND (LC) is a GNSS-based machine control software operating environment developed by T3RRA for construction, earthmoving, and landforming machinery. Operating together with the COMMAND hardware platform, Level Command provides terrain visualisation, ...

1.7 | Terminology & Definitions

Level COMMAND Manual (EN) 1 | Introduction

Armed Automatic control is enabled and ready to assume implement control when engagement conditions are met. Benchmark A known reference position or elevation used to align or verify machine position relative to the active project or terrain surface. Blade Shi...

4.3 | Loading or Creating a Project

Level COMMAND Manual (EN) 4 | Operator Quick Start

Loading a Design File To load a design file, press Done at the top-right to return to the Level COMMAND apply page, then press More > Load Project. This will open the Change Project page and display all .tad file projects. This file type is specific to LC and ...

4.5 | Engaging Automatic Control

Level COMMAND Manual (EN) 4 | Operator Quick Start

Before Engaging Automatic Control Before engaging Automatic Control, verify that: ✓ A project is loaded. ✓ GNSS receivers have achieved RTK fix. ✓ A valid zero has been established. ✓ COMMAND Status displays Ready to Engage. Ready to Engage indicates that all ...

4.6 | Performing Your First Pass

Level COMMAND Manual (EN) 4 | Operator Quick Start

Understanding the Operator's Role Level COMMAND automatically controls the implement to follow the selected design surface, but it does not decide where material should be moved from or where it should be placed. The operator remains responsible for planning t...

3.1 | Connecting to the COMMAND ECU

Level COMMAND Manual (EN) 3 | Dealer Installation & Commissioning

To access COMMAND ECU settings from the Apply View, press "More" at the right side of the screen, then "COMMAND Settings". The COMMAND Settings Overview page shows each page related to operation of the ECU. The Machine page is used to setup the connection be...

lc
machine
LC-Referenced
0.CommandSettingsSplash.xaml.cs
LC-Referenced
1.MachineSettings.xaml.cs

3.3 | Selecting A Machine Profile

Level COMMAND Manual (EN) 3 | Dealer Installation & Commissioning

Profile The profile is used to select the type of implement being used, for detailed information on available profiles please refer to the COMMAND hardware manual section.     After selecting the appropriate machine profile, enter a Blade Width in the field s...

LC-Referenced
1.MachineSettings.xaml.cs

3.4 | Configuring GNSS

Level COMMAND Manual (EN) 3 | Dealer Installation & Commissioning

The Inputs/Offsets page is used for selection of input sensors, such as GNSS receivers for height control or Inertial Measurement Units (IMU) for terrain compensation and Tilt / X-slope control. GNSS Input Configuration Pre-configuration Before configuring Le...

lc
inputsOffsets
LC-Referenced
GPSErrorThresholds.xaml.cs
LC-Referenced
2.InputsOffsetsSettings.xaml.cs

3.5 | Configuring Valve Outputs

Level COMMAND Manual (EN) 3 | Dealer Installation & Commissioning

The Valve Configs page is used to set up the control output interface for each control function. Appropriate signals of that interface type are then generated when automatic or manually controlling the implement. External joystick inputs are also configured o...

lc
valveConfigs
LC-Referenced
4.ValveCalibration.xaml.cs

3.6 | Valve Threshold Calibration

Level COMMAND Manual (EN) 3 | Dealer Installation & Commissioning

Valve Threshold Calibration establishes the minimum and maximum hydraulic outputs used by Automatic Control. Correct calibration ensures the implement can move smoothly for small corrections while still achieving full operating speed when required. Access the ...

lc
ValveCals
LC-Referenced
6.TuningSettings.xaml.cs

3.7 | Cylinder Ratio Calibration

Level COMMAND Manual (EN) 3 | Dealer Installation & Commissioning

Overview Cylinder Ratio Calibration compensates for differences in implement movement speeds between opposing control directions. Hydraulic systems rarely move at identical speeds in both directions. Differences in cylinder geometry, implement weight, hydrauli...

lc
Cylinder
LC-Referenced
5.CylinderCalibration.xaml.cs