# Unauthorized Access Exception on program exit

<span dir="ltr" style="font-size: 14pt; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0); font-weight: 400;">**Symptoms**:</span>

<span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Bozo Error message occurs upon Exit prohibiting close of T3RRA software.</span></span>

![](https://docs.t3rra.com/uploads/images/gallery/2025-03/scaled-1680-/viz-j4p-vvdi8gdqhsi-dyxycwmw1tesfw-png.png)

![](https://docs.t3rra.com/uploads/images/gallery/2025-03/scaled-1680-/kpqr-ad6igyumdogjtnjhznizzoyauydcw-png.png)

<span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 400;">**Cause**:</span></span>

<span style="font-family: Helvetica,sans-serif;"><span dir="ltr" style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Current “User” of the tablet does not have access to T3RRA Program Data in folder.</span></span>

<span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 400;">**Solution**:</span></span>

1. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Maneuver to the location - C:\\ProgramData\\T3RRA\\T3RRA Cutta\\Settings\\T3RRA Cutta Saved Settings.xml</span></span>
2. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Right click on T3RRA Cutta saved settings file.</span></span>
3. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Choose Properties</span></span>
4. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Choose Security tab</span></span>
5. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Choose Advanced</span></span>
6. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">In Permissions tab Click Add</span></span>
7. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Choose select a principle</span></span>
8. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Type in name of User to add</span></span>
9. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Select Ok</span></span>
10. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Check Full control permissions</span></span>
11. <span style="font-family: Helvetica,sans-serif;"><span style="font-size: 14pt; color: rgb(0, 0, 0); font-weight: 300;">Select Ok</span></span>
12. <span dir="ltr" style="font-size: 14pt; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0); font-weight: 300;">Select Apply</span>